What to Do When Words Get Ugly

How to respond to criticism, gossip, and negativity
Our words to one another can profoundly hurt--or heal. In this practical and biblically based book, communication expert Michael Sedler gives you real-world strategies for identifying, counteracting, and responding graciously to criticism, gossip, and negative words. He shows you how to
· positively handle negative language
· reconcile with those who have spoken harm to you
· build others up by speaking life-giving words, even when you don't want to
All of us can learn to build one another up--and stop words that hurt. And it starts with you!
Dr. Michael D. Sedler is the author of When to Speak Up and When to Shut Up, with more than 300,000 copies sold. He ministers in churches, provides consultation services to schools and businesses throughout the United States, and works as an adjunct professor for three universities. Michael lives with his wife, Joyce, in Washington.